Privacy

Privacy Statement

Effective Date: December 19, 2016

We at OptiAuto are committed to protecting your private information. This Statement of Privacy (the “Statement”) applies to OptiAuto LLC and its website - www.optiauto.com - and governs data collection and usage. This Statement explains how we collect, use, and share information from Optiauto users (“Users”), which are comprised of both Optiauto customers (“Customers”) and Optiauto service providers (including service shop applicants) (“Shops”). For the purposes of this Statement, unless otherwise noted, all references to OptiAuto LLC include www.optiauto.com and its native app, and shall collectively be known as the “Group”. By using the Group’s services (even as just a visitor), you consent to the data practices described in this Statement.

Collection of your Personal Information

When you sign up to the Group and/or purchase something from us, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, email address as well as your car year, make, model, mileage, desired repair and maintenance services etc. If you sign up using your Facebook account or other social account, we receive your name, email address and other user-related information. We may also combine information obtained from other sources, such as a third-party service whose application you have authorized or used to sign in, with information provided through our Platform.

We use the information we collect from all Users to:

• Connect Customers with Shops;
• Provide, improve, expand, and promote the Group;
• Analyze how the Optiauto community uses the Group;
• Monitor and analyze trends, usage and activities related to the Group;
• Communicate with you, either directly or through one of our partners, for – but not limited to - marketing and promotional purposes;
• Personalize the Optiauto experience for you, your friends, and contacts;
• Send you text messages and push notifications;
• Facilitate secure transactions and payments;
• Provide you with customer support;
• Find and prevent fraud;
• Respond to trust and safety issues that may arise, including disputes between Customers and Shops; and
• Respond to requests from government authorities if and/or when they are made.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. If we send you marketing emails about services that may interest you, each email will contain instructions permitting you to “opt-out” of receiving future marketing or other communications. (Please refer to the Opt-Out & Unsubscribe section below)

Information about your computer hardware and software may be automatically collected by the Group. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Group website.

The Group encourages you to review the privacy statements of websites you choose to link to from the Group so that you can understand how those websites collect, use and share your information. The Group is not responsible for the privacy statements or other content on websites outside of the Group website.

Use of your Personal Information

The Group collects and uses your personal information to operate its website(s) and deliver the services you have requested.

By accessing or otherwise using the Group, you agree to the terms and conditions of this Privacy Statement, which is incorporated into and forms a part of the Optiauto Terms of Use. You expressly consent to the processing of your personal information according to this Statement. Your personal information may be processed and stored in other countries (including the United States) where laws regarding processing of personal information may be less stringent than the laws in your country.

The Group may also use your personal information to inform you of other products or services available from the Group and its affiliates. The Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We may share your personal information: with third party vendors and other service providers (such as Shops) who need access to your information to carry out work on our behalf. The Group does not sell, rent or lease its customer lists to third parties.

The Group may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Group, and they are required to maintain the confidentiality of your information.

The Group may keep track of the websites and pages our users visit within the Group, in order to determine what Group services are the most popular. This data is used to deliver customized content and advertising within the Group to Customers whose behavior indicates that they are interested in a particular subject area.

The Group will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on the Group or the site;

(b) protect and defend the rights or property of the Group; and,

(c) act under exigent circumstances to protect the personal safety of Users of the Group, or the public.

Use of Cookies

The Group website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the Group pages, or register with the Group site or services, a cookie helps the Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Group website, the information you previously provided can be retrieved, so you can easily use the Group features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Group services or websites you visit.

We work with third party software and service vendors to provide analytics services and we extract insights from the analytic services to deliver a better User experience. These third parties may use cookies, web beacons and other technologies to collect information about your use of the Group and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information etc. This information may be used by us and third parties to, among other things, analyze and track data, determine the popularity of certain content and other websites and better understand your online activity. Our Statement does not apply to, and we are not responsible for, third party cookies, web beacons or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.

Referral Programmes

Optiauto allows Users to invite friends to sign up for our Services by submitting a friend’s name and email address to Optiauto. Sometimes we offer a promotional value for every friend that signs up and places an order through your referral link. By choosing to invite a friend you represent that you have received the friend’s consent to provide his or her name and email address to us. Optiauto will use that information to send an email inviting him or her to visit the site and will store that information to track the success of the referral program.

International Users
We attempt to protect the personal information of all Users of our Group and we attempt to comply with local data protection and consumer rights laws to the extent they may apply to the Group, but our Group website is targeted to United States citizens and our policies are directed at compliance with those laws. If you are uncertain whether this Statement conflicts with the applicable local privacy laws where you are located, you should not submit your personally identifiable information to the Group.

We reserve the right to transmit into the United States any and all data that is submitted by Users outside the United States, including but not limited to personal information, and you hereby expressly consent to the foregoing. If you are located outside the United States of America, you should be aware that information about you will be transferred to the United States of America. If you are located in a country outside the United States of America and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Statement and to the transfer of that information to, and/or storage of that information in, the United States of America and/or other countries.

Links to External Sites and Advertising
The Group may contain links to other websites. Please be aware that we are not responsible for the privacy practices or the content of other websites. We recommend that our Users to read the privacy statements of each and every website they visit. This Statement applies solely to information collected by us through the Group and does not apply to these third party websites. The ability to access information of third parties from the Group, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third-parties, their products, their services, other websites, locations or their content.

Security of your Personal Information

When you add/input a credit card or other payment method to pay for your OptiAuto work order, a third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store your full credit card information. When personal information (such as a credit card number) is transmitted online, it is always protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We are committed to protecting the data of the Group’s Users. Even though we take reasonable and committed precautions to protect your data, no security measures can be absolutely 100% secure, and we cannot unequivocally guarantee the security of your data.

Feedback

If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your personal information. We will collect any information contained in such feedback and will treat the personal information in it in accordance with this Statement. You agree that any such comments and any e-mail we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.

Age of Consent and Children Under Thirteen

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

The Group does not knowingly collect personal information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from the Group by contacting us through any of the methods detailed in the Contact Us section of our website or app.

Changes to this Statement

The Group will occasionally update this Statement of Privacy to reflect company and customer feedback. The Group encourages you to periodically review this Statement to be informed of how the Group is protecting your information. We reserve the right to modify this Statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Statement, we will only notify you that it has been updated here, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.